| Author |
Thread Statistics | Show CCP posts - 3 post(s) |
Aidenolm Rosemourne
Federal Navy Academy
Gallente Federation
0
   |
Posted - 2016.09.13 16:30:14 -
[1] - Quote
Hello,
I recently reactivated my account and wanted to hop into the game, but can't seem to get the launcher to load. It downloads roughly 20-40 files and stops.
When I check the log, the final entry is:
2016-09-14T01:24:45.532ZdownloaderrorFailed downloading "http://res.eveonline.ccpgames.com/74/744db730c14b7c37_3752e4ef8b53ae5c3344ce834cc219ec" - "Data corrupted" after 0 retries
I have attempted to download this file in admin mode, with AV and firewall disabled. Still, the file just doesn't want to download and is a stopper. |
Aidenolm Rosemourne
Federal Navy Academy
Gallente Federation
0
|
Posted - 2016.09.18 21:47:02 -
[2] - Quote
CCP Snorlax wrote:Let me know if this helps.
It did not. Not completely. Previously it would get stuck on the one file and ignore the other 2,900 in queue. This time it downloaded the other 2,900 and got stuck at 1 file left. Now it just sits at 0 of 1 files (74.20MB) 20.2% and does not progress.
As before, I've attempted this with AV disabled and any remaining AV process in the process manager killed. I've run the launcher as admin and still, it seems to hate this one file. However, unlike previously, there is no longer an error message generated in the log. Switching back to released launcher provides the same error:
2016-09-19T06:43:38.923ZdownloaderrorFailed downloading "http://res.eveonline.ccpgames.com/74/744db730c14b7c37_3752e4ef8b53ae5c3344ce834cc219ec" - "Data corrupted" after 0 retries |
Aidenolm Rosemourne
Federal Navy Academy
Gallente Federation
0
|
Posted - 2016.09.19 11:01:19 -
[3] - Quote
CCP Snorlax wrote:Can you download that specific file in your system browser?
I can not. I attempted it earlier, but didn't mention it as I didn't know if it was meant to work that way or not.
I receive the error:
C:\Users\COWSGO~1\AppData\Local\Temp\Y5KxYVfg.part could not be saved, because the source file could not be read.
Try again later, or contact the server administrator.
On firefox, and simply:
"This file couldn't be downloaded."
for Internet Explorer.
Bug report getting submitted immediately after this. |
Aidenolm Rosemourne
Federal Navy Academy
Gallente Federation
0
|
Posted - 2016.09.22 12:46:12 -
[4] - Quote
CCP Snorlax wrote:Please go to the Network Diagnostics, run the Basic and Traceroute tests and add the output to your bug report - also run the download tests..
Sorry about the late response, I was away.
My friend, in my absence, downloaded the file and managed to host it for me. I was able to get the launcher to recognize it and say it's complete. However, it freezes on a new file, same issue.
I did a standard tracert and noticed it gets hung (times out) after it pings 27.0.2.1, but managed to ping server-54-192-127-176.nert52.r.cloudfront.net.
So, I need to learn how to help you to help me fix it so I can play the game, I suppose! |
| |
|